Finished Maintenances

Malaysia Data Center Network (completed)

Our Kuala Lumpur, Malaysia data center will be performing a network switch replacement that will affect network connectivity for all services.

Maintenance Schedule
Date: 18-Apr-2025
Time: 10:40 AM EST – 11:00 AM EST
*EST = Eastern Standard Time
Estimated Network Downtime: 20 minutes or less

During the maintenance, all services equipment will be briefly unavailable. Please inform your users about this maintenance and avoid performing any critical work during the scheduled maintenance window.

Important Service Notice – SG Server Migration (completed)

We are reaching out on a shorter than intended notice in regards to a upcoming server migration on Friday the 12/04/2025. At approximately 15:30 hs. We will migrate all clients from DirectAdmin SG.neodns.info to a new server.

If your domain(s) are pointing to our server by using the provided nameservers then you do not need to do anything further. The nameservers will be updated to propagate to the new server. If you point your domain(s) to our server by using A Records then you will need to update to new IP (160.30.208.11)

We will send new ip after server migration.

15:34 hs: Backups are in progress. 30% completed.
16:11 hs: 65% restored. DNS were pointed to the new IP.
16:46 hs: 85% restored. New ip and details have been sent to affected clients.
16:53 hs: Completed. f you have any questions or problems, please contact support.

New IP: 160.30.208.11

LT Germany MySQL issues (fixed)

We are aware that LT Germany is currently experiencing MySQL issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update: MySQL is down again. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update 2: MySQL service has been successfully re-installed and all data recovered. We are closely monitoring the situation.